Shipping Policy

Last updated: July 5, 2026

Where We Ship

We currently ship to the United States only.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed. You will receive a shipping confirmation email with tracking information once your order has shipped.

Estimated Delivery Time

Standard shipping: 7–15 business days from the date your order is placed. Delivery times are estimates and may vary depending on your location and carrier availability.

Shipping Cost

We offer free shipping on all orders. No minimum order required.

Tracking Your Order

Once your order ships, you will receive a tracking number by email. You can use this number to track your package directly on the carrier's website or through our Track Order page.

Delays

Nimbus Spine is not responsible for delays caused by shipping carriers, customs processing, weather events, or other circumstances beyond our control. If your order is significantly delayed, please contact us at support@nimbuspine.store and we will do our best to assist you.

Lost or Stolen Packages

If your tracking shows your package as delivered but you have not received it, please contact us within 7 days at support@nimbuspine.store. We will investigate and work toward a resolution.

Contact Us

For any shipping questions, email us at support@nimbuspine.store